Shipping policy

Shipping Policy

Last Updated: 06 July, 2026

Thank you for shopping with Nestaraa. We are committed to delivering your order safely and as quickly as possible. Please review our Shipping Policy below to understand how we process and deliver your orders.

1. Order Processing

  • Orders are processed within 2 business days after successful payment confirmation or order verification (for Cash on Delivery orders).

  • Orders placed on Sundays or public holidays will be processed on the next business day.

  • During festive seasons, sales, or high-demand periods, processing times may be slightly longer.

2. Shipping Methods

We partner with trusted courier and logistics providers to ensure safe and reliable delivery across India.

The shipping method will be selected based on your delivery location and product availability.

3. Delivery Time

Estimated delivery time is:

10–15 business days

Please note that delivery timelines are estimates and may vary depending on:

  • Delivery location

  • Courier partner operations

  • Weather conditions

  • Public holidays

  • Remote or difficult-to-service areas

  • Unforeseen logistical delays

We appreciate your patience in such circumstances.

4. Shipping Charges

Shipping charges vary depending on the product, order value, delivery location, and courier service.

The applicable shipping cost will be displayed at checkout before you complete your purchase.

From time to time, Nestaraa may offer free shipping promotions on eligible orders.

5. Order Tracking

Once your order has been shipped, you will receive:

  • A shipping confirmation email and/or SMS (where applicable)

  • Your tracking number

  • A link to track your shipment

Please allow up to 24–48 hours for tracking information to become active after your order has been dispatched.

6. Delivery Issues and Delays

While we strive to deliver every order within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control.

These may include:

  • Courier delays

  • Severe weather conditions

  • Natural disasters

  • Government restrictions

  • Public holidays

  • Incorrect or incomplete delivery addresses

  • Failed delivery attempts

  • Remote serviceable locations

If your order has not arrived within the expected timeframe, please contact our customer support team, and we will work with the courier partner to resolve the issue as quickly as possible.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

Nestaraa cannot be held responsible for delays or failed deliveries caused by:

  • Incorrect addresses

  • Incorrect phone numbers

  • Missing address details

  • Customer unavailability during delivery attempts

If an order is returned to us due to incorrect information, additional shipping charges may apply for re-dispatch.

8. Damaged or Missing Packages

If your package arrives:

  • Damaged

  • Tampered with

  • Missing items

Please contact us within 48 hours of delivery at business.aj@gmail.com.

To help us resolve the issue promptly, please include:

  • Your order number

  • Clear photographs of the package and product

  • A brief description of the issue

9. International Shipping

Currently, Nestaraa ships only within India.

We do not offer international shipping at this time.

10. Contact Us

If you have any questions regarding shipping or your order, please contact us:

Nestaraa
Email: business.aj@gmail.com
Customer Support Hours: Monday – Saturday, 10:00 AM – 5:00 PM (IST)

We appreciate your trust in Nestaraa and are committed to providing a smooth and reliable shopping experience from the moment you place your order until it reaches your doorstep.